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Return & Guarantee

>>Return & Guarantee

At Senzeal, we strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return by aqua.sales@senzeal.com.

>>Product Return Policy as follow:

Note: Every product can be returned within 7 days after received your order.

>>The products are fine, but I changed my mind

Products with no quality-related issues can be returned within 7 days after received your order. For more details on the return policy, please contact our Customer Service.

>>Products with quality problems

We guarantee all of our products are brand new and of high quality. If your order arrives damaged, not working or defect contact us within 7 days of receiving the product. We will usually resend the order or offer you a full refund.


>>When can I get my money back?

After we received your returned product, we will refund the money.

Please note that returned merchandise needs to be in original packaging and condition, make sure to include all materials, manuals, instructions, etc.
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